Shipping policy
All orders received are subject to bank authorization prior to processing. Only authorized orders will be processed.
Orders are processed for delivery on business days only (Monday to Friday, excluding Public Holidays). Delivery usually takes between 3 to 5 business days.
Our standard delivery charges per order are as follows:
- Delivery flat rate RM15
Orders are dispatched for delivery between 9.00am – 5.00pm from Monday to Friday and 9.00am – 12.00pm on Saturday. We only deliver to addresses in Malaysia.
We do not deliver to East Malaysia, PO Box addresses or ship internationally.
We understand that getting your purchased orders quickly is important to you, so we make every effort to process and deliver your orders as soon as we can. To ensure prompt delivery, kindly ensure that you provide us with an accurate delivery address, contact details including telephone number and email address. Failure to do so may risk our courier service being unable to deliver in a timely and prompt manner.
In the event if the driver fail to deliver to the receiver at the delivery address provided by the sender, (attempted 5 calls to the receiver or waited more than 15 minutes), customers have to reschedule the delivery time with us and delivery fees will be bear by the customers.
